🔧 Service Update

Yesterday, we experienced intermittent system issues lasting approximately two hours before 11:30am. During this period, some users may have encountered temporary delays.

✅ All systems have since been fully restored and are operating normally.
We apologize for any inconvenience this may have caused.

📧 Microsoft Email Verification Notice

Users with Microsoft email addresses (Outlook, Hotmail, Live) may have experienced issues receiving email verification codes. As of January 16, our email provider Sendgrid has been flagged by Microsoft’s filtering systems, which can prevent delivery in some cases.

✨ New Workflow Enhancement

To reduce disruption, we’ve released an update to the verification workflow:

• For Microsoft email users, a “Skip Email Verification” option now appears after 10 seconds

• This option allows users to continue the workflow if the one-time PIN is not received

🚀 What’s Next

We are actively transitioning to a new email provider to permanently resolve this issue and improve overall email deliverability.

Thank you for your patience and understanding. If you have any questions or encounter further issues, please don’t hesitate to contact our team at support@eezeverify.com.